Terms & Conditions

Effective Date: April 18th, 2025
Last Updated: April 18th, 2025

By booking a service with Phoenix (Pheeyue Creative), you agree to the following terms and conditions. These are here to create clarity, protect our creative exchange, and ensure mutual respect throughout our collaboration.

1. Services Offered

These terms apply to the following offerings:

  • Creative Photoshoot

  • Creative Photo + Video Shoot

  • Embodied Essence Experience

Each service is delivered as outlined on the Services page. Any additions or customizations must be confirmed in writing prior to the shoot.

2. Payments + Deposits

  • A non-refundable deposit is required to reserve your session.

  • The remaining balance is due no later than the day of the shoot, unless otherwise arranged.

  • Bookings are not confirmed until the deposit is received.

3. Rescheduling & Cancellations

  • You may reschedule your session with at least 72 hours' notice.

  • Cancellations made with less than 72 hours' notice will forfeit the deposit.

  • One complimentary reschedule is allowed; additional changes may require a fee.

4. Delivery of Work

  • Final edited photos/videos will be delivered within 2–3 weeks, depending on the service.

  • All galleries are delivered via a private online link.

  • Edits include color grading and light retouching — additional retouching may incur an extra fee.

5. Creative Rights & Usage

  • Phoenix retains copyright to all images and videos created.

  • Clients are granted a personal and promotional license (i.e., you can post, share, and use them for your brand).

  • Images may not be resold or altered beyond the original intent without permission.

  • Phoenix reserves the right to use work for portfolio, website, and promotional purposes unless otherwise agreed upon.

6. Liability

  • Phoenix is not liable for any injuries, property damage, or unforeseen incidents that occur during the shoot.

  • If for any reason Phoenix is unable to perform the session (e.g., illness, emergency), you will be given the option to reschedule or receive a full refund.

7. Embodied Essence & Holistic Offerings

These experiences are offered with intention, mindfulness, and spiritual care. While healing and empowerment may arise, they are not a substitute for professional mental or medical support. You agree to participate at your own pace and discretion.

8. Communication

  • All correspondence will be through email or agreed-upon channels.

  • Clients are expected to respond to planning questions in a timely manner to keep the process flowing.

  • You’ll receive a prep guide and any important info once your booking is confirmed.

9. Respect + Energy Exchange

This is a co-creative process. Phoenix reserves the right to decline or cancel services if the working relationship becomes disrespectful or misaligned, with a refund of any unused portion.

By booking any service through this website, you acknowledge that you have read, understood, and agreed to the above terms.